Harmanpreet Singh

Customer Service at 350 City Hall

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Monitored CCTV cameras and alarm systems for security breaches.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.

• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.