Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HARMANPREET SINGH

Brampton,ON

Summary

Outgoing Office Administrator with 3 years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.

Overview

4
4
years of professional experience

Work History

Office Administrator ( Dispatch )

SHAH TRANSPORT LTD.
Mississauga, ON
07.2023 - Current
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.
  • Prepared special reports by collecting, analyzing and summarizing information from various sources.
  • Composed correspondence such as letters, emails, memos, reports and other documents.

Transportation Dispatcher

SHAH TRANSPORT LTD.
Mississauga, ON
07.2021 - 07.2023
  • Received and processed customer orders for transportation services.
  • Monitored drivers' progress and updated customers on their shipment status.
  • Coordinated schedules with drivers, customers and vendors to ensure timely deliveries.

GRAPHIC DESIGNER AND CONTENT CREATOR ( CO-OP )

SHAH TRANSPORT LTD.
Mississauga, ON
01.2021 - 04.2021
  • Developed graphics, logos and layouts for product illustrations, company logos, and websites.
  • Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.
  • Edited photographs for use in digital media platforms including web banners and social media posts.

Customer Service Representative

McDonald's
Brampton, ON
09.2020 - 06.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Cashier

WALMART
Brampton, ON
01.2020 - 08.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Balanced daily transactions on a computerized point-of-sale system.

Education

DCS/DEC - Business Management

Humber Institute of Technology And Advanced Learning
Toronto, ON
04-2021

Skills

  • Spreadsheet development
  • Expense Reporting
  • Bookkeeping
  • File Maintenance
  • Project Management
  • Staff Management
  • Scheduling
  • Operations Management
  • Payroll Administration
  • Office Supply Management
  • Word Processing
  • Database entry
  • Administrative Support
  • Verbal Communication
  • Office Administration
  • Time Management
  • Planning events
  • Office Management
  • Scheduling Coordination
  • Transportation management systems
  • Route planning expertise
  • Stress Tolerance
  • Conflict resolution techniques
  • Team Collaboration
  • Safety processes and procedures
  • Dispatch of drivers

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Timeline

Office Administrator ( Dispatch )

SHAH TRANSPORT LTD.
07.2023 - Current

Transportation Dispatcher

SHAH TRANSPORT LTD.
07.2021 - 07.2023

GRAPHIC DESIGNER AND CONTENT CREATOR ( CO-OP )

SHAH TRANSPORT LTD.
01.2021 - 04.2021

Customer Service Representative

McDonald's
09.2020 - 06.2021

Cashier

WALMART
01.2020 - 08.2020

DCS/DEC - Business Management

Humber Institute of Technology And Advanced Learning

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HARMANPREET SINGH