Harmanpreet Singh
Windsor,Ontario
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Service Executive
Hotel Simran
Patiala, Punjab
04.2021 - 05.2023
- Assisted guests with check-in and check-out procedures, including registration, room assignments, key cards, and payment processing.
- Conducted regular inspections of the lobby area to ensure cleanliness standards are met.
- Maintained updated records of guest reservations and preferences for future visits.
- Performed daily audits of guest accounts to ensure accuracy of billing charges.
- Monitored occupancy rates in order to anticipate staffing needs during peak hours.
- Delivered exceptional customer service while promoting hotel services and products.
- Responded to guests, including email, telephone and in-person inquiries.
Production Worker
K.S Combines
Malerkotla , Punjab
08.2021 - 12.2022
- Operated forklift to move materials and finished products within warehouse.
- Loaded and unloaded delivery trucks with pallet jacks and hand carts.
- Inspected product quality prior to packaging and shipment.
- Followed safety protocols while operating machines and equipment.
- Identified defective parts or components and removed them from production line.
- Verified accuracy of finished products against work orders or blueprints.
Front Desk Executive
Hotel Simran
(Patiala, Punjab India), Punjab
04.2019 - 04.2021
- Greeted and welcomed customers in a friendly manner.
- Answered incoming calls and provided information about services and products.
- Scheduled appointments for clients and customers.
- Assisted with the check-in process for guests.
- Prepared daily reports on customer inquiries, complaints, or comments.
- Handled cash transactions accurately and efficiently.
- Managed bookings of conference rooms or other facilities.
- Provided administrative support to staff members.
- Maintained an accurate inventory of office supplies.
- Processed payments using credit card machines or POS systems.
- Resolved customer complaints in a professional manner.
- Performed data entry tasks into computer systems as needed.
Education
High School Diploma -
Rainbow Public School
Malerkotla Punjab,05-2017
Skills
Food prep with knife, kitchen utensils, and plates
Cleaning with mop, sprays, broom, and duster
Strong organization skills
Excellent communication ability
Mastery of multitasking and time management
Basic mathematical skills
Proven team player
Great attitude and integrity
Friendly and approachable
Punctual and well presented
Ability to learn new skills
Being positive and encouraging
Work with passion and dedication
Excellent planning skills and multitasking where needed
Excellent team worker and willing to collaborate with people from different cultures
Basic computer knowledge
Reliable and respectful of choices
Certification
· Whims Certificate
· Occupational Health & Safety Awareness
· Health and Safety at Work
Languages
English
Professional
Availability
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
4 pm to Full-Day 8:00 pm to Full-Day 4:00 pm to Full-Day Full-Day
6 am 8:00 am 6:00 am
Timeline
Production Worker
K.S Combines
08.2021 - 12.2022
Guest Service Executive
Hotel Simran
04.2021 - 05.2023
Front Desk Executive
Hotel Simran
04.2019 - 04.2021
High School Diploma -
Rainbow Public School
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