HARMANPREET KAUR MANN
Brampton,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
PPB ELITE EMPLOYMENT
08.2021 - 03.2024
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Established administrative work procedures to track staff's daily tasks.
Kitchen Staff Member
STARBUCKS
04.2021 - 07.2021
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Assisted in menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
- Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
- Participated in regular team meetings to discuss areas for improvement and strategies for continued growth within the role of Kitchen Staff Member.
- Proactively identified areas for improvement within the kitchen environment and implemented changes to enhance overall staff performance and satisfaction.
Education
Bachelor of Arts - University Arts And Sciences - General Arts And Sciences
ST.LAWRENCE COLLEGE
Kingston, ON01.2021
Skills
- Expense Reporting
- Bookkeeping
- Reception oversight
- Appointment Scheduling
- Office Administration
- Data Entry
- Invoice Processing
- Presentation Design
- Professional Communication
- Project Planning
- Workflow Planning
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Full Professional
Timeline
Administrative Assistant
PPB ELITE EMPLOYMENT
08.2021 - 03.2024
Kitchen Staff Member
STARBUCKS
04.2021 - 07.2021
Bachelor of Arts - University Arts And Sciences - General Arts And Sciences
ST.LAWRENCE COLLEGE
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