Harmanpreet Kaur
Saskatoon,SK
Summary
Retail Customer Service Professional experienced in team leadership and conflict resolution. Contributed to enhanced team performance and customer experiences through effective cash handling and sales promotion strategies. Developed junior employees to maximize performance and drive success.
Overview
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Cashier Team Lead
Real Canadian Superstore
03.2025 - Current
- Supervised cashier team to ensure smooth customer transactions and compliance with company policies.
- Trained new cashiers on operational procedures, improving service quality and supporting team success.
- Resolved customer inquiries and complaints promptly, improving satisfaction ratings.
- Managed cash handling procedures to ensure accuracy in daily reconciliations.
Team Member
Burger King
04.2025 - 09.2025
- Delivered exceptional customer service in fast-paced environment, contributing to customer satisfaction and repeat business.
- Assisted in training new team members on operational procedures and customer engagement techniques.
- Trained new team members on operational procedures and customer engagement techniques, enhancing team readiness.
- Maintained cleanliness and organization of workstations, supporting a safe and efficient work environment.
Grocery Clerk
Save-On-Foods
01.2025 - 04.2025
- Facilitated product selection and inquiries, improving customer satisfaction and shopping experience.
- Ensured cleanliness and organization of aisles and displays, maintaining safety standards and enhancing store ambiance.
- Stocked shelves with products, ensuring proper rotation and display for optimal visibility.
- Stocked shelves with products, optimizing rotation and display for increased product visibility and customer access.
Education
Business Diploma - Management
Saskatchewan Polytechnic
Prince Albert, SK 01.2025 - 04.2026
Skills
- Cash handling
- Payment processing
- POS systems
- Inventory management
- Merchandising techniques
- Product knowledge
- Customer service
- Team leadership
- Teamwork and collaboration
- Problem-solving
- Conflict resolution
- Workstation organization
Languages
- English
- Punjabi
- Hindi
Availability
Available Full time. Open for Morning, evening and night shifts
Timeline
Team Member
Burger King
04.2025 - 09.2025
Cashier Team Lead
Real Canadian Superstore
03.2025 - Current
Business Diploma - Management
Saskatchewan Polytechnic
01.2025 - 04.2026
Grocery Clerk
Save-On-Foods
01.2025 - 04.2025