Harmanpreet Kaur
Mississauga,Canada
Summary
Seeking a challenging role where my capabilities and interpersonal skills can be fully utilized to achieve the goals of the organization that focuses on customer satisfaction and customer service experience along with a desire to enhance my leadership skills by acquiring experience that will further my knowledge and skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
MVR cash and carry
North York
01.2024 - 06.2024
- Dealing with customers and answering calls.
- Making and extending store subscriptions card for customers.
- Maintaining customers personal information/ data entry and keeping the details of the stock of the store.
Marketing Intern
Beat Up Technology
Sangrur, Punjab
06.2022 - 07.2023
- Developed and implemented marketing strategies to drive customer acquisition, engagement, and retention.
- Curated social media content and managed accounts to increase engagement.
- Worked closely with team, gaining knowledge of day-to-day processes and duties.
Receptionist
RED APPLE RESTURANT
INDIA
01.2021 - 10.2022
- Managed incoming calls and directed them to appropriate departments efficiently.
- Greeted visitors and ensured a welcoming environment upon arrival.
- Scheduled appointments and maintained calendar for multiple executives.
- Processed mail and packages, ensuring timely distribution to staff members.
Customer Service
Supple Bakes
Sangrur, Punjab
03.2022 - 06.2022
- Maintained a high level of professionalism when dealing with difficult customers.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Provided exceptional customer service to ensure customer satisfaction.
Education
General Arts and Science -
Conestoga College
Kitchener, ONSecondary Education - Humanities
Sangrur Public School
Sangrur, Punjab04-2022
Skills
- Strong communication and interpersonal skills
- Multi-tasking and work in fast-paced environment
- Punctual, reliable, trustworthy, and highly efficient
- Creative problem solving and Team Cooperation
- Safety and Cleanliness Standards and Store Maintenance
- Data Evaluation and Computer Skills
- Leadership and Time Management
- Ability to lift 50lbs weight
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
- Digital Marketing Certificate
- Computer Proficiency Skills Certificate
Hobbies and Interests
Reading, Cooking, Morning Walks
Availability
Full Time
Timeline
MVR cash and carry
01.2024 - 06.2024
Marketing Intern
Beat Up Technology
06.2022 - 07.2023
Customer Service
Supple Bakes
03.2022 - 06.2022
Receptionist
RED APPLE RESTURANT
01.2021 - 10.2022
General Arts and Science -
Conestoga College
Secondary Education - Humanities
Sangrur Public School