HARMANPREET Kaur
Toronto,ON
Summary
Adept at enhancing security and customer service, I spearheaded initiatives at Paragon Security that boosted resident satisfaction by 30%. Expert in risk assessment and emergency protocols, my leadership significantly improved safety and operational efficiency. Skilled in CCTV monitoring and fostering team collaboration, I excel in fast-paced environments, ensuring top-notch service and security.
Overview
4
4
years of professional experience
4045
4045
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Security Concierge and Office Administrator
Paragon Security
2191 Yonge Street , Ontario
03.2023 - 06.2025
- Promoted a positive atmosphere by greeting all individuals warmly upon arrival at the property entrance.
- Collaborated with property management team for efficient coordination of maintenance requests and incident reporting.
- Served as the first point of contact for residents during off-hours, providing assistance and addressing concerns in a timely manner.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Enhanced building security by conducting regular patrols and monitoring CCTV systems.
- Screened incoming employees, personal belongings, and shipments for security concerns.
Cook
HASHTAG INDIA
Scarborough, Ontario
09.2022 - 12.2022
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Sever and Cashier
Burger King
03.2021 - 12.2021
- Delivered exceptional customer service in a fast-paced retail environment during peak holiday and clearance seasons.
- Assisted customers with locating merchandise, sizing, and returns, ensuring a positive shopping experience.
- Maintained organized, fully stocked sales floor and fitting rooms; supported regular merchandising resets.
- Operated POS system efficiently for cash, debit, credit, and gift card transactions.
- Collaborated with team to meet daily sales goals and support loss prevention practices.
- Received recognition for punctuality, reliability, and team contribution during the busy season.
Education
Diploma - Business Administration
Niagara College
ON04.2024
High School Diploma -
Shri Dashmesh Public School
Punjab, India03.2021
Skills
Grilling
Food preparation
Frying
Reception duties
Mail handling
Emergency response coordination
Administrative support
File maintenance
Database entry
Staff management
Meeting coordination
Scheduling
Certification
Security Guard License – Province of Ontario
Corecompetencies
- Expert in scheduling, coordinating building services, record-keeping, and ensuring operational efficiency.
- Skilled in resident relations, conflict resolution, and effective communication, both written and verbal.
- Experienced in identifying risks, implementing safety measures, and handling emergency protocols with composure.
- Proven leadership in guiding and training security and front desk teams, promoting service excellence and adherence to policies.
- Advanced in Microsoft Office Suite (Word, Excel, Outlook), security software, CCTV systems, and electronic access control systems.
Timeline
Security Concierge and Office Administrator
Paragon Security
03.2023 - 06.2025
Cook
HASHTAG INDIA
09.2022 - 12.2022
Sever and Cashier
Burger King
03.2021 - 12.2021
Diploma - Business Administration
Niagara College
High School Diploma -
Shri Dashmesh Public School
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