HARMANPREET KAUR
Caledon,ON
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
CDL Truck Driver
SUNRISE FREIGHT SYSTEMS
Caledon, Ontario
07.2024 - Current
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.
- Ensured that cargo was properly secured in the trailer prior to departure from loading dock.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
SHIPPING AND PRODUCTION COORDINATOR
FUTURE STEEL BUILDINGS
Brampton, Ontario
06.2022 - 01.2024
- Managed communication between departments to streamline operations.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Coordinated deliveries based on customer requirements while optimizing cost savings opportunities.
- Managed day-to-day tasks assigned by Production Manager and ensuring deadlines are met consistently.
Customer Service Cashier
TIM HORTONS
Brampton, Ontario
03.2017 - 12.2021
- Answered customer inquiries regarding store policies and procedures.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered phone calls to assist customers with questions and orders.
- Worked closely with front-end staff to assist customers.
Education
BUSINESS DIPLOMA - GENERAL BUSINESS
LAMBTON COLLEGE
Toronto, ON09-2018
Skills
- Team collaboration
- Problem-solving capacity
- Basic computer literacy
- Professional Customer Interaction
- Attention to detail
- Communication skills
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Professional
Timeline
CDL Truck Driver
SUNRISE FREIGHT SYSTEMS
07.2024 - Current
SHIPPING AND PRODUCTION COORDINATOR
FUTURE STEEL BUILDINGS
06.2022 - 01.2024
Customer Service Cashier
TIM HORTONS
03.2017 - 12.2021
BUSINESS DIPLOMA - GENERAL BUSINESS
LAMBTON COLLEGE
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