Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Harmanpreet Kaur

Summary

Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.

Overview

6
6
years of professional experience

Work History

Assistant Manager

McDonald's
10.2020 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Crew Member

McDonald's
09.2018 - 09.2020
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Diploma - Business

Lambton College
North York, Toronto, ON
12.2019

High School -

Saint Soldier Public Sen. Sec. School
Ferozepur, Punjab
03.2017

Skills

  • Ability to work under pressure
  • Communication, Leadership and Teamwork skills
  • Multitasking and organization
  • Strategic thinking
  • Adaptability and flexibility
  • Scheduling and planning
  • Acquiring customers and maintaining positive relationships with them
  • Coaching and mentoring
  • Process improvement strategies

Hobbies

  • Photography
  • Music
  • Literature
  • Travels

Languages

  • English
  • Hindi
  • Punjabi

Timeline

Assistant Manager

McDonald's
10.2020 - Current

Crew Member

McDonald's
09.2018 - 09.2020

Diploma - Business

Lambton College

High School -

Saint Soldier Public Sen. Sec. School

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Harmanpreet Kaur