Harmanpreet Kaur
Summary
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
6
6
years of professional experience
Work History
Assistant Manager
McDonald's
664 Portage Avenue, Winnipeg,Mb
10.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Crew Member
McDonald's
5995 Mavis Road, Mississauga,ON
09.2018 - 09.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma - Business
Lambton College
North York, Toronto, ON12.2019
High School -
Saint Soldier Public Sen. Sec. School
Ferozepur, Punjab03.2017
Skills
- Ability to work under pressure
- Communication, Leadership and Teamwork skills
- Multitasking and organization
- Strategic thinking
- Adaptability and flexibility
- Scheduling and planning
- Acquiring customers and maintaining positive relationships with them
- Coaching and mentoring
- Process improvement strategies
Hobbies
- Photography
- Music
- Literature
- Travels
Languages
- English
- Hindi
- Punjabi
Timeline
Assistant Manager
McDonald's
10.2020 - Current
Crew Member
McDonald's
09.2018 - 09.2020
Diploma - Business
Lambton College
High School -
Saint Soldier Public Sen. Sec. School