Harmanpreet Kaur
Ottawa,ON
Summary
Dedicated and dynamic, with a proven track record at Karahi Point, I excel in high-pressure environments, enhancing customer satisfaction through exceptional service and a positive demeanor. Skilled in order taking and team collaboration, I significantly contribute to workplace efficiency and sanitation, embodying a strong work ethic and a team player attitude without relying on numerical achievements.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Karahi Point
02.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Completed milkshakes and ice cream desserts for customers.
Cashier
Easy Day
07.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Improved efficiency, organized checkout area for optimal workflow.
Education
Diploma - Office Administration
Algonquin College
Ottawa, ON08.2024
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Phone Etiquette
- Order Taking
- Greeting guests
- Team Collaboration
- Stock management
- Customer Service
- Cleaning and sanitation
- Sales and Promotions
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Front of House Employee
Karahi Point
02.2024 - Current
Cashier
Easy Day
07.2022 - 09.2023
Diploma - Office Administration
Algonquin College
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