Harmanpreet Kaur

• Account Management: Service and expand existing accounts while establishing new ones by strategically planning daily work schedules to target potential sales outlets.
• Sales Strategy: Focus sales efforts by analyzing dealer volumes, resulting in a [specific percentage] increase in sales and market share.
• Order Processing: Submit orders using comprehensive product literature and price lists to ensure accuracy and efficiency.
• Market Analysis: Monitor competition by gathering and analyzing current marketplace information, informing strategic decision-making.
• Customer Resolution: Investigate and resolve customer complaints, developing effective solutions and preparing reports for management.
• Product Promotion: Provide samples, catalogs, and product illustrations, enhancing brand visibility and client engagement.
• Relationship Building: Develop and maintain strong relationships with key retailers and valued clients, driving loyalty and repeat business.

• Answered phone calls and emails to provide information, resulting in effective business correspondence.

• Scheduled appointments, meetings and events for management staff.

• Inventoried and ordered supplies for office.

• Responded effectively to sensitive inquiries or complaints.

• Maintained accurate department and customer records.

• Prepared and prioritized calendars and correspondence.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

• Organized and maintained filing systems for sensitive documents.

• Answered phones and routed calls to appropriate personnel. • Maintained calendars for multiple executives.

• Assisted with onboarding of new employees by providing information and training materials.

• Ordered office supplies as needed to maintain adequate inventory levels.

• Processed invoices from vendors in a timely manner according to company policies.

• Compiled data from multiple sources into spreadsheets or databases for analysis.

• Responded to patient inquiries via phone or email in a professional manner.