Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harmanpreet Kaur

Victoria,BC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Manager

Hellcrust Pizza
09.2022 - 01.2024
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Patient Watch Officer

SPG - Secured Property Group
01.2022 - 06.2023
  • Enhanced situational awareness by monitoring multiple communication channels and security systems.
  • Improved response times by streamlining information flow between watch teams and decisionmakers.
  • Supported incident resolution with timely and accurate reporting of critical events to senior leadership.
  • Reduced operational risks by maintaining up-to-date knowledge of relevant policies, procedures, and regulations.

Education

High School Diploma -

Kwantlen Polytechnic University
Surrey, BC
12.2023

Skills

  • Performance Management
  • Staff Development
  • Time Management
  • Verbal and Written Communication
  • Team Leadership
  • Schedule Preparation
  • Lead Generation
  • Complex Problem-Solving
  • Performance Evaluations
  • Customer Relationship Management (CRM)
  • Sales Management
  • Product Management
  • Staff Training and Development
  • Staff Management
  • Innovation Management
  • Effective Communication

Languages

English
Hindi
Punjabi

Timeline

Manager

Hellcrust Pizza
09.2022 - 01.2024

Patient Watch Officer

SPG - Secured Property Group
01.2022 - 06.2023

High School Diploma -

Kwantlen Polytechnic University

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Harmanpreet Kaur