Harmanpreet Kaur
Brampton
Summary
Student Knowledgeable and dedicated customer service professional with extensive experience . Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Food Packer
Niche Bakers Corporations
03.2023 - Current
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Prepared food packaging boxes by folding and taping.
- Proved successful working within tight deadlines and a fast-paced environment.
- Communicated with supervisors regarding any issues with packaging process.
- Wrapped and packed perishable food in boxes based on quality and quantity.
Customer Service Representative
Teleperformance - Fanatics
10.2022 - 02.2023
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Updated account information to maintain customer records
- Offered advice and assistance to customers, paying attention to special needs or wants
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Sales Advisor
Master Tires
10.2021 - 03.2022
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs
- Listened to customer details and offered matching solutions to meet wide range of requirements
- Developed and delivered engaging sales presentations to convey product benefits
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Increased sales by offering advice on purchases and promoting additional products.
Restaurant Team Member
11.2020 - 06.2021
- Provided prompt, courteous services to customers in dithe ning environment.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from the management team.
- Collaborated with team members to complete orders.
Education
Associate of Science - Computer Systems Technician
Alpha College of Business And Technology
Scarborough, ONHigh School Diploma -
Supreme Convent School
Skills
- Calm and professional Under Pressure
- MS Office Proficiency
- Upselling Products and services
- Data entry and services
- Quality Assurance
- Multitasking
Timeline
Food Packer
Niche Bakers Corporations
03.2023 - Current
Customer Service Representative
Teleperformance - Fanatics
10.2022 - 02.2023
Sales Advisor
Master Tires
10.2021 - 03.2022
Restaurant Team Member
11.2020 - 06.2021
Associate of Science - Computer Systems Technician
Alpha College of Business And Technology
High School Diploma -
Supreme Convent School
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