Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Harmanpreet Kaur

Mississauga,ON

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dispatcher

Prince Transportation Company
08.2022 - 10.2023
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Answered phone calls and responded to customer emails.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.

Team Leader

DSV Logistics
01.2022 - 06.2022
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Held weekly team meetings to inform team members on company news and updates.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

International Business Management - Business

Northern College of Applied Arts And Technology
Scarborough, Ontario
08.2023

Information Systems Business Analysis - Business

Northern College of Applied Arts And Technology
Scarborough ON
08.2022

Skills

  • Dispatch Coordination
  • Work Order Management
  • Data Entry
  • Schedule Management
  • Customer Relations
  • Prioritizing Calls
  • Updating Logs
  • Route Navigation

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Certified Dispatcher, Rai dispatch - July 2022

Timeline

Dispatcher

Prince Transportation Company
08.2022 - 10.2023

Team Leader

DSV Logistics
01.2022 - 06.2022

International Business Management - Business

Northern College of Applied Arts And Technology

Information Systems Business Analysis - Business

Northern College of Applied Arts And Technology

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Harmanpreet Kaur