Harmanpreet Kaur
Calgary,Alberta
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Popeyes Louisiana Kitchen
Cashier Customer Service
10.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
- Assisted customers with menu items and accurate order fulfillment.
Pizza 73
Cashier Customer Service
08.2022 - 10.2022
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
Graduate Certificate -
Bow Valley College
Calgary, ABIntermediate Certificate -
Canadian Institute of Osteopathic Therapy (CIOT)
Calgary, ABSkills
- Expense Reporting
- Customer Service
- Organizational abilities
- Negotiation
- Collaboration
- Critical thinking
Languages
English
Professional Working
Timeline
Popeyes Louisiana Kitchen
Cashier Customer Service
10.2022 - Current
Pizza 73
Cashier Customer Service
08.2022 - 10.2022
Graduate Certificate -
Bow Valley College
Intermediate Certificate -
Canadian Institute of Osteopathic Therapy (CIOT)
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