Summary

Overview

Work History

Education

Skills

Timeline

Harmanpreet Dhaliwal

Buena Park,CA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

8

8

years of professional experience

Work History

Manager

7-eleven

12.2015 - Current

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Improved safety procedures to create safe working conditions for workers.
Developed and implemented business strategies to achieve business goals and stay competitive.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Attended monthly sales meetings and reported pertinent information to employees.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Education

Bachelor of Science - Business Administration

Cal State Dominguez Hills

Carson CA

12.2022

Skills

Strategic Planning
Performance Tracking and Evaluations
Sales and Marketing
Business Planning
Verbal and Written Communication
Business Development

Analytical Thinking
Team Leadership
Issue and Conflict Resolution
Customer Service
Customer Loyalty

Timeline

Manager

7-eleven

12.2015 - Current

Bachelor of Science - Business Administration

Cal State Dominguez Hills