Harmanjot Sidhu
Beaumont
Summary
Proven track record in enhancing workplace safety and client satisfaction, notably at Adesa Auctions. Skilled in security camera monitoring and exceptional verbal communication, I excel in vigilant observation and efficient problem-solving. Achieved significant improvements in operational efficiency and customer retention, demonstrating a strong work ethic and reliability.
Developed skills in customer relations and financial transactions within banking environment, seeking to transition into new field. Expertise in understanding and addressing client needs and executing financial operations. Aims to leverage these skills to contribute effectively in dynamic new role.
Overview
11
11
years of professional experience
Work History
Security Guard
Adesa Auctions
11.2018 - 12.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Legal Assistant
Sohi and Bansal Law Office
04.2016 - 11.2018
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
Personal Banking Representative
PC Financial
02.2014 - 03.2016
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Improved efficiency in daily operations by streamlining internal processes and suggesting improvements where needed.
- Handled sensitive customer information with utmost confidentiality, adhering to strict privacy guidelines.
- Collaborated with team members to develop strategies for improving overall branch performance.
- Initiated follow-up calls with existing customers regularly, resulting in higher retention rates.
- Supported the achievement of sales targets by actively promoting special promotions and incentives.
- Conducted regular financial reviews with clients to identify their needs and recommend appropriate banking products.
Education
Master of Arts - LLM
Punjabi University
Patiala, India06-2012
Associate of Arts - Law
School of Legal Studies
Jalandhar, India06-2010
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
- First aid certified
- English fluency
- Keen observer
- Reliability
- Vigilant and watchful
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Security Guard
Adesa Auctions
11.2018 - 12.2024
Legal Assistant
Sohi and Bansal Law Office
04.2016 - 11.2018
Personal Banking Representative
PC Financial
02.2014 - 03.2016
Master of Arts - LLM
Punjabi University
Associate of Arts - Law
School of Legal Studies
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