Harmanjot Kaur Rai
Edmonton,Canada
Summary
To know something new and enhance my skills in a dynamic and stable workplace. To work in a company with a positive atmosphere which will inspire me to enhance my skills. To gain new experience and to utilize my interpersonal skills to achieve these goals. Highly skilled and enthusiastic professional with more than 7years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
9
9
years of professional experience
Work History
Medical Officer Assitant
Heritage Plaza Medical Clinic
Edmonton, AB
02.2024 - Current
- Completed patient referrals to other medical specialists.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Verified patient insurance coverage and collected required co-payments.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Office Assistant
Meadows medical Clinic
02.2017 - 08.2021
- Greeting Patients in a friendly and professional manner
- Keeping patients' files organized
- Maintain the front office
- Handling Administrative duties, such as answering phones and scheduling appointments
- Provide information by answering questions and requests
- Maintain professional and technical knowledge by attending educational workshops
- Receive, sort and distribute the mails
- Attention to detail and problem solving skills
Cashier
Shopper Drug Mart
03.2018 - 11.2019
- Great Customer in Friendly and Professional Manner
- Serve Customers at Count
- Processed Payment Transactions
- Maintain a clean and sanitized environment
- Ability to stand and work for long hours
- Detailed Knowledge of all products to effectively respond to all customers queries.Greeting Patients in a friendly and professional manner
- Keeping patients' files organized.
Medical Office Assistant
Burnewood medical Clinic
10.2015 - 12.2016
- Maintain the front office
- Handling Administrative duties, such as answering phones and scheduling appointments
- Provide information by answering questions and requests
- Maintain professional and technical knowledge by attending educational workshops
- Receive, sort and distribute the mails
- Attention to detail and problem solving skills
Education
Diploma - G.N.M Nursing
Diploma - Business Management
Skills
- Surgical Skills
- Clinical education
- Healthcare management
- Clinic Administration
- Medical Recordkeeping
- Practice Management
- Case Management
- Continuous Improvement
- Strategic Planning
- Customer Engagement
Languages
English
Full Professional
Punjabi
Native or Bilingual
References
Available on Request
Timeline
Medical Officer Assitant
Heritage Plaza Medical Clinic
02.2024 - Current
Cashier
Shopper Drug Mart
03.2018 - 11.2019
Medical Office Assistant
Meadows medical Clinic
02.2017 - 08.2021
Medical Office Assistant
Burnewood medical Clinic
10.2015 - 12.2016