HARMANJOT KAUR
Brantford,ON
Summary
Results-oriented Manager with expertise in customer service and team leadership. Developed and implemented innovative processes that enhanced service quality and streamlined operations. Skilled in evaluating employee performance and overseeing critical projects, ensuring high levels of customer satisfaction.
Overview
4
4
Languages
1
1
Certification
5
5
years of professional experience
Work History
Manager
CITY SOUTH PIZZA
BRANTFORD, ON
06.2023 - Current
- Managed daily operations of pizza restaurant to ensure smooth workflow.
- Trained staff on food safety and customer service practices.
- Oversaw inventory management and ordering of kitchen supplies.
- Facilitated team meetings to discuss performance and improve service quality.
- Handled customer complaints with empathy and professionalism.
- Assisted customers with inquiries and resolved issues effectively.
- Processed customer orders and managed account information accurately.
General Laborer
PARAM EMPLOYMENT AGENCY
BRANTFORD, ON
08.2022 - 05.2023
- Operated farming equipment for planting and harvesting crops, ensuring timely crop production.
- Handled planting, irrigation, fertilization and pest control.
- Collaborated with team members to prepare fields for planting, enhancing overall planting readiness.
- Moved hay bales using tractors into designated storage areas, optimizing storage organization. into storage areas using tractors or other farm equipment.
General Laborer
NORTH NUTRA
Mississauga, Ontario
01.2022 - 07.2022
- Operated production machinery in fast-paced environment to ensure efficient workflow.
- Followed safety protocols to maintain a clean and safe workspace.
- Maintained cleanliness of work areas and equipment to support optimal operations.
- Transported heavy objects with dollies and carts to facilitate warehouse logistics. using dollies, carts, hoists, or other manual labor techniques.
Education
High School Diploma -
DIGITAL COMPUTER EDUCATION
CHAMKAUR SAHIB, INDIA10-2019
High School Diploma -
SHRI GURU GOBIND SINGH PUBLIC SCHOOL
CHAMKAUR SAHIB, INDIA03-2019
COLLEGE DIPLOMA - Global Business Management
ONTARIO COLLEGE OF BUSINESS AND TECHNOLOGY
Brampton, ON07-2026
Skills
- Operational efficiency
- Inventory management
- Customer service
- Revenue generation
- Team leadership
- Coaching and mentoring
- Operational strategy
- Time management
- Problem solving
- Effective communication
- Communication skills
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Urdu
Professional
Certification
- FOOD HANDLER AND SAFETY
Timeline
Manager
CITY SOUTH PIZZA
06.2023 - Current
General Laborer
PARAM EMPLOYMENT AGENCY
08.2022 - 05.2023
General Laborer
NORTH NUTRA
01.2022 - 07.2022
High School Diploma -
DIGITAL COMPUTER EDUCATION
High School Diploma -
SHRI GURU GOBIND SINGH PUBLIC SCHOOL
COLLEGE DIPLOMA - Global Business Management
ONTARIO COLLEGE OF BUSINESS AND TECHNOLOGY