Harmanjot KAUR
Victoria ,BC
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
3
3
years of professional experience
Work History
Team Member
A&W
05.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Supervisor
Tim Hortons
02.2023 - Current
- Monitored workflow to improve employee time management and increase productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved results by working with staff to meet established targets.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Housekeeping
Room Attendant
01.2024 - 01.2025
- Coordinated with housekeeping staff to ensure rooms were prepared promptly and met quality standards.
- Performed light housekeeping tasks to maintain a clean and safe living environment for clients.
- Managed budgetary guidelines for housekeeping department expenses while maintaining high-quality standards.
- Improved guest satisfaction by promptly addressing and fulfilling housekeeping requests.
- Performed light housekeeping duties to maintain a clean, comfortable environment for clients.
- Improved overall cleanliness by thoroughly performing housekeeping tasks in assigned areas.
Sales Associate
Walmart
03.2022 - 01.2023
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Trained, coached, and mentored new sales associates for maximum performance.
- Developed sales plans to increase market share, customer base and revenue.
Education
Associate of Arts - General Studies
Kwantlen Polytechnic University
Surrey, BC01-2025
High School Diploma -
Kindergarten Sen Sec School
04.2019
Skills
- Daily Workflow Improvement
- Sales Expertise
- Quality Standards
- Coordinate Events
- Account Management
- Overseeing Daily Activities
- Attention to Detail
- Business Analysis
- Work Planning and Prioritization
- Verbal and Written Communication
Languages
English
Professional Working
Interests
- I enjoy helping others and giving back to the community
- Documenting and sharing travel experiences
Timeline
Team Member
A&W
05.2024 - Current
Housekeeping
Room Attendant
01.2024 - 01.2025
Supervisor
Tim Hortons
02.2023 - Current
Sales Associate
Walmart
03.2022 - 01.2023
High School Diploma -
Kindergarten Sen Sec School
Associate of Arts - General Studies
Kwantlen Polytechnic University
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