Harmanjot Kaur
Surrey,BC
Summary
Accomplished Supervisor at Tim Hortons with a proven track record of enhancing team productivity by over 20% through effective staff management and employee motivation. Skilled in training and mentoring, adept at improving customer satisfaction and maintaining high safety standards. Demonstrates strong leadership and problem-solving abilities, focusing on results and efficiency.
Overview
3
3
years of professional experience
Work History
Supervisor
Tim Hortons
06.2021 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Package Handler
FedEx
09.2020 - 08.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Team Member
Tim Hortons
11.2020 - 03.2021
Education
Associate Of Arts - Arts
Capilano University
North Vancouver, BC09.2024
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Languages
English
Full Professional
Timeline
Supervisor
Tim Hortons
06.2021 - 05.2023
Team Member
Tim Hortons
11.2020 - 03.2021
Package Handler
FedEx
09.2020 - 08.2021
Associate Of Arts - Arts
Capilano University