Harmanjot Kaur
Brampton,ON
Summary
Driven professional with proven expertise in sales development and customer service, honed across roles at GUESS Factory and Forever 21. Excelled in client account management and POS system operation, significantly enhancing customer satisfaction and sales outcomes. Demonstrates exceptional problem-solving abilities and a commitment to achieving and surpassing sales targets. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
2
2
years of professional experience
Work History
Sales Associate
GUESS Factory
04.2024 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Customer Service Representative
Value Village
09.2022 - 12.2023
- Responded proactively and positively to rapid change.
- Created and maintained detailed database to develop promotional sales.
- Investigated and resolved customer inquiries and complaints quickly.
- Cross-trained and provided backup support for organizational leadership.
- Trained new personnel regarding company operations, policies and services.
Sales Associate
Forever 21
05.2022 - 09.2022
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Associate of Arts - Public Relations
Centennial College of Applied Arts And Technology
Scarborough, ON12.2023
Skills
- Payment Processing
- Sales Development
- Business Development
- Client Account Management
- Promotional support
- Store Opening and Closing
- Fitting room maintenance
- Customer Service
- Sales expertise
- Stocking and Receiving
- POS System Operation
Languages
English
Full Professional
Timeline
Sales Associate
GUESS Factory
04.2024 - Current
Customer Service Representative
Value Village
09.2022 - 12.2023
Sales Associate
Forever 21
05.2022 - 09.2022
Associate of Arts - Public Relations
Centennial College of Applied Arts And Technology
Similar Profiles
Brianna DorrisBrianna Dorris
Assistant Buyer at GUESS FactoryAssistant Buyer at GUESS Factory
Ismael OntiverosIsmael Ontiveros
Visual Merchandising Manager at GUESS FactoryVisual Merchandising Manager at GUESS Factory
Briana AlvarezBriana Alvarez
Sales Associate at GUESS FactorySales Associate at GUESS Factory
Cassondra JarmanCassondra Jarman
Co Manager at Guess FactoryCo Manager at Guess Factory
Vaishnavee Govindarajan HariharasudhanVaishnavee Govindarajan Hariharasudhan
Customer Experience Associate at Loblaw Companies LimitedCustomer Experience Associate at Loblaw Companies Limited