HARMANJOT KAUR

Answered questions about store policies and addressed customer concerns.

• Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
• Retrieved items for customers and verified prices.
• Met customer needs through polite, friendly, and attentive service.
• Lifted up to 50 pounds at once

• Utilized problem-solving abilities to resolve complex customer issues in a timely manner
• Processed payments for premiums, deductibles, and copayments as needed
• Managed incoming calls from customers seeking assistance with coverage inquiries or needing help filing a claim

• Conducted regular evaluations of camper performance during activities in order to assess progress over time which necessitated keen observational skills
• Ensured proper use of facilities and equipment, showing an aptitude for attention to detail
• Maintained accurate records of attendance, medication administration, and incident reports, highlighting proficiency with documentation processes