Harmanjot Kaur
Calgary,AB
Summary
Proven track record in enhancing security and customer satisfaction at SIMRANJEET KAUR, adept in CCTV Monitoring and resolving conflicts with professionalism. Increased loyalty through exceptional service, demonstrating emergency preparedness and effective communication. Skilled in event security, ensuring safety and operational excellence.
Overview
1
1
Certification
Work History
Security Assistant
JASRAJ SINGH
02.2024 - Current
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
- Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
Customer Service Representative
SIMRANJEET KAUR
01.2024 - 04.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
PORTAGE COLLEGE
Calgary, AB01.2024
Skills
- Emergency Preparedness
- Security Screenings
- Event security
- CCTV Monitoring
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Licensed [Security ] - [valid till 2026,may10]
Timeline
Security Assistant
JASRAJ SINGH
02.2024 - Current
Customer Service Representative
SIMRANJEET KAUR
01.2024 - 04.2024
High School Diploma -
PORTAGE COLLEGE
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