Harmanjot Kaur
Winnipeg,MB
Summary
Organized and dedicated individual with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Security Officer
GardaWorld Security
08.2023 - Current
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Documenting information, identifying and implementing resolution, planning follow-up, and logging and filing incident reports to successfully manage complaints.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences with accuracy and attention to detail
- Executed security rules and procedures and handled multiple tasks in pressure situations calmly, like promptly escorting non-compliant individuals out of the building to resolve conflict
- Developed strong interpersonal relationships with local community members to foster trust between the organization's security team and its neighbors.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Fashion Associate
Walmart
10.2022 - Current
- Provide exceptional customer service, addressing concerns and resolving issues promptly.
- Maintain an understanding of current inventory, merchandising, and in-store placement to inform sales strategy.
- Process transactions accurately, handling cash and credit card payments with attention to detail.
- Communicate with customers about their needs and desires to identify and recommend optimal products.
- Maintain healthy and respectful relationships with fellow colleagues and customers
Ambassador Volunteer
Health Sciences Centre
02.2023 - 01.2024
- Developed strong relationships with patients, fostering trust through open communication and attentive listening skills.
- Facilitated clear communication between medical staff, patients, and their families, ensuring all parties were informed of treatment plans and progress updates.
- Assisted in reducing emergency room wait times by efficiently directing non-emergency cases to appropriate departments or providers based on urgency level.
Education
Bachelor of Arts - Criminal Justice
University of Winnipeg
Winnipeg, MB01.2025
Skills
- Detail Oriented
- Relationship building and management
- Complex Problem-Solving
- Fluent in English
- Document Management
- Background Checks
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Security Officer
GardaWorld Security
08.2023 - Current
Ambassador Volunteer
Health Sciences Centre
02.2023 - 01.2024
Fashion Associate
Walmart
10.2022 - Current
Bachelor of Arts - Criminal Justice
University of Winnipeg
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