Harmanjot Kaur
Surrey,BC
Summary
Outgoing and highly personable business management student in Vancouver Community College, Vancouver seeking a part-time job with almost 1+ year of front desk experience. Driven to always be prepared to provide help to customers and co-workers alike. Seeking to broaden my skill set and leverage my business aptitude and strong people skills to bring more customers and an organized atmosphere.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
The Lalit
05.2022 - 01.2023
- Offered guidance to in and out-bound customers and class-goers on a daily basis, servicing up to 300 people daily
- Managed communications through four different social media profiles to ensure patrons always received up-to-date organizational information
- I saw that you sent mail to all students but your mail was sent into my spam folder so I thought my assignment is correct I accept my mistake i really apologize but i did not want a zero grade I misunderstood this assignment if you just give me last chance i would take only few hours to sumbit it
- I am really stressed I would do my best and will never reapeat this mistake I dont want zero as the grades have taken my whole subject into risk i am failing and due to this my whole project management course would be in trouble i hope you understand my situation and revert me back with a solution i would never repeat the mistake I promise you Mam
- Thank you
- Helped with scheduling, received payments, and prepared end-of-day reports.
Sales Associate
Miss Kaur
06.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Monitored customers for signs of security concerns and escalated issues to management.
- Prioritized helping customers over completing other routine tasks in store.
Receptionist
Hotel Mountainview
04.2021 - 03.2022
- Ensured compliance with hotel company standards and city hospitality policies
- Managed invoicing and rate negotiation for large clients, business guests, and group tours
- Confirmed group reservations and arranged personalized services for event attendees
- Initiated and implemented upselling techniques to promote services and facilities to maximize room occupancy and overall revenue
- Instructed team members on hotel products, services, facilities, events, pricing, and policies to maintain a competent and transparent work environment.
Cashier
D-Mart
12.2020 - 03.2021
- Assisting customers in a professional manner
- Manage transactions with customers using cash registers
- Scan goods and make sure that the price of products is accurate
- Providing superior, timely, and pleasant service to customers
- Issuing receipts, refunds, and changes.
Education
All India Senior School Certificate -
CBSE
Bachelor of Commerce -
Punjab University
2022
Post-Graduate Diploma - Business Management
Vancouver Community College
2025
Skills
- Strength & Skills:
- Good Listener
- Amicable Person
- Continuous desire to Learn & stay updated
- Fully passionate about what I do
- Proficient in
- MS-Excel, Word, and PowerPoint
- Product and Service Sales
- Sales Expertise
- Customer Service
- Verbal Communication
- Stocking and Replenishing
- Time Management
- Sales Training
- Strategic Planning
- Sales and Marketing
- Teamwork and Collaboration
- Serve Customers
- Answering Customer Questions
Timeline
Sales Associate
Miss Kaur
06.2023 - Current
Front Desk Receptionist
The Lalit
05.2022 - 01.2023
Receptionist
Hotel Mountainview
04.2021 - 03.2022
Cashier
D-Mart
12.2020 - 03.2021
All India Senior School Certificate -
CBSE
Bachelor of Commerce -
Punjab University
Post-Graduate Diploma - Business Management
Vancouver Community College
Similar Profiles
Lalit Mohan SinghLalit Mohan Singh
Housekeeping Supervisor at THE LALITHousekeeping Supervisor at THE LALIT
Virender SinghVirender Singh
Training at The lalitTraining at The lalit
Sunil AnandSunil Anand
Restaurant Manager at The LalitRestaurant Manager at The Lalit
Khushi DhillonKhushi Dhillon
Volunteer at Bear Creek TrainsVolunteer at Bear Creek Trains
MarieChantal Beri FannsoMarieChantal Beri Fannso
Support Worker at The Salvation Army, Gateway of HopeSupport Worker at The Salvation Army, Gateway of Hope