Shift Manager
Popeye's Restaurant
Abbotsford, BC
- Assigns tasks to employees on shift
- Addresses and resolves customer inquiries and complaints
- Engages with customers to ensure they are satisfied with service and products offered
- Promotes specials, sales, and new products or services when relevant
- Manages cash intake, counting out registers at regular intervals and tabulating profit at the end of the shift
- Reports losses, employee behavioral issues, serious customer complaints, and other significant issues to upper-level management
- Proficiency in computerized systems for office management, Excellent phone etiquette and communication skills