Harmandip Saini
Ottawa,Canada
Summary
Detail-oriented team player with strong organizational skills, excels at handling multiple projects simultaneously while maintaining a high degree of accuracy. Demonstrates ability to stay organized and dependable, contributing to success in managing multiple priorities with a positive attitude. Proactively takes on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Electric Rail Controller (ERC)
OC Transpo
06.2023 - Current
- 1+ years experience in rail control developed my skills in decision making and communicating under pressure, multitasking, working with complex and dynamic systems, supervising and coordinating staff, developing procedures and training materials, mentoring new controllers.
- Enhanced rail traffic efficiency by implementing effective scheduling and routing strategies.
- Improved communication among team members by facilitating regular meetings and sharing pertinent information in a timely manner.
- Maintained accurate records related to train movements, incidents, maintenance activities, and other relevant documentation requirements.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Improved surveillance coverage, identifying and rectifying blind spots in CCTV monitoring systems.
- Assisted in internal investigations, leading to the resolution of numerous cases of employee theft.
- Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
- Assisted law enforcement agencies in investigations, providing valuable information gathered through surveillance operations.
- Reduced potential threats by identifying suspicious activities and promptly reporting to relevant authorities.
- Enhanced security measures by conducting regular surveillance of premises and monitoring CCTV systems.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Experience working in a team environment
- Experience with computer systems.
- Experience In the use of computer applications, tools and communications.
Electric Rail Operator (ERO)
OC Transpo
06.2021 - 06.2023
- Company Overview: City of Ottawa
- Knowledge of Light Rail Vehicle Operations
- In-depth Knowledge of the Confederation Line Network
- Familiar with city policies and procedures affecting Transit services
- Radio communications protocol and emergency response techniques
- Operating Light Rail Vehicle in safe and effective manner
- Workplace occurrence and Incident Reporting.
- Dispute Resolution Techniques
Bus Operator
OC Transpo
04.2018 - 05.2021
- Company Overview: City of Ottawa
- Operating city Vehicles in Safely manner
- Adhere to all timepoints on Paddle
- Conducting Pre trip Inspections carefully on daily basis
- Provide passengers with the information on fares, schedules and stops
- Collect fares, issue and validate transfers, check bus passes and record transactions
- City of Ottawa
Education
Advance diploma - tool making
Algonquin College
05.2008
Advance Diploma - Hardware and Networking Technology
Punjab Technical University
03.2006
Skills
- Conflict resolution
- Dispute resolution
- Crisis resolution
- Organizational skills
- Time management
- Interpersonal skills
- Communication skills
- Report writing
- Prioritization
- Leadership
- Coaching
- Supporting
- Motivating
- Professional composure
- Stress management
- Information analysis
- Independent decision making
Speciallicence
- Unrestricted Class 'ACZ'
- Rules Certified Rail Operator
- First Aid & CPR
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Electric Rail Controller (ERC)
OC Transpo
06.2023 - Current
Electric Rail Operator (ERO)
OC Transpo
06.2021 - 06.2023
Bus Operator
OC Transpo
04.2018 - 05.2021
Advance Diploma - Hardware and Networking Technology
Punjab Technical University
Advance diploma - tool making
Algonquin College
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