Overview
Work History
Education
Skills
Languages
VOLUNTEER WORK WITH NGO NAME OF 'KAR BHALA SOCIAL & WELFARE CLUB (REG:) FARIDKOT,PUNJAB,INDIA
Timeline
Generic
HARMANDEEP SINGH NIWADHA

HARMANDEEP SINGH NIWADHA

Brampton,ON

Overview

2
2
years of professional experience

Work History

Long Haul Truck Driver

EXCEL CARGO SOLUTIONS
06.2024 - Current
  • Kept up with current knowledge of state regulations concerning weight limits and hazardous materials transportation laws.
  • Responded quickly to customer inquiries regarding delivery status updates.
  • Inspected vehicles for mechanical items and safety issues before each trip.
  • Conducted pre-trip inspections of the truck's exterior and interior cab components including tires, wheels, mirrors, gauges.
  • Communicated effectively with dispatchers regarding route changes or unanticipated delays.
  • Maintained daily logs of vehicle operations, documenting delivery information, pick-up times, traffic delays, and rest periods.
  • Provided customer service to clients by delivering goods in a timely manner.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.

Long Haul Truck Driver

MIGHTY WHEELS TRANSPORT INC.
Winnipeg, Manitoba
05.2022 - 01.2024
  • Provided customer service to clients by delivering goods in a timely manner.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Adhered to all company policies and procedures related to long haul truck driving duties.
  • Completed necessary paperwork after every delivery including inspection reports.
  • Maintained communication with dispatcher via radio or mobile device while en route.
  • Inspected vehicles for mechanical items and safety issues before each trip.
  • Responded quickly to customer inquiries regarding delivery status updates.
  • Assisted other drivers during emergency situations such as breakdowns or accidents.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.

Education

Master of Science - Information Technology

IK GUJRAL PUNJAB TECHNICAL UNIVERSITY
KAPURTHALA ,PUNJAB , INDIA
05-2012

Skills

  • Route planning expertise
  • Accurate record keeping
  • Hazardous Materials Handling
  • Conflict resolution abilities
  • Regulatory compliance understanding
  • Stress management techniques
  • Problem-solving capabilities
  • Customer-Oriented
  • Customer service excellence
  • Customer Relations
  • Customer Complaint Resolution
  • Client Engagement

Languages

English
Full Professional
Hindi
Professional
Punjabi
Native/ Bilingual

VOLUNTEER WORK WITH NGO NAME OF 'KAR BHALA SOCIAL & WELFARE CLUB (REG:) FARIDKOT,PUNJAB,INDIA

1. Distribution of Langar
2. Cleaning and upkeep of the Gurdwara Sahib (eg. plumbing, gardening, electrical, vacuuming etc.)
3. Help setup and organize special events
4. Bring new ideas and methods that would help the Gurdwara achieve its mission
5. Donate you time and money to various cause

6.Blood donation 



Timeline

Long Haul Truck Driver

EXCEL CARGO SOLUTIONS
06.2024 - Current

Long Haul Truck Driver

MIGHTY WHEELS TRANSPORT INC.
05.2022 - 01.2024

Master of Science - Information Technology

IK GUJRAL PUNJAB TECHNICAL UNIVERSITY

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HARMANDEEP SINGH NIWADHA