Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Harmandeep Kaur Cheema

Brampton,ON

Summary

Well-versed in maintaining high standards of customer service during high-volume, fast-paced operations. Previous experience as Drive-Thru Cashier provides strong foundation in handling cash transactions, verifying orders, and providing quick, friendly service. Strengths include clear communication, multitasking under pressure, and fostering positive relationships with customers to promote customer loyalty. Made significant impact on previous employers by maintaining consistent accuracy and speed even during peak hours. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Drive-Thru Cashier

Burger King
Brampton, Ontario
01.2023 - Current
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.

Customer Service Representative

SCI LOGISTICS
Mississauga, Ontario
05.2023 - 11.2024
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered customer inquiries via phone, email, and chat.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

Business Accountancy

Mohawk College of Applied Arts And Technology
Hamilton, ON
12-2024

Skills

  • Financial analysis
  • Tax preparation
  • Accounting software
  • Customer service
  • Data entry
  • Time management

Certification

  • Dispatch course ( 1 month) - Rai dispatch and training

Timeline

Customer Service Representative

SCI LOGISTICS
05.2023 - 11.2024

Drive-Thru Cashier

Burger King
01.2023 - Current

Business Accountancy

Mohawk College of Applied Arts And Technology
Harmandeep Kaur Cheema