Harmandeep Kaur Brar
Mississauga,ON
Summary
Proven Customer Service Representative with a track record of enhancing customer satisfaction at Service Associates. Excelled in managing high-stress situations and resolving conflicts, demonstrating exceptional problem-solving and active listening skills. Skilled in data entry and customer relations, significantly improving service delivery and efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Service Associates
07.2022 - 07.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Computer Programming - Computer
Sault Trios College
Toronto, ON05.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Call center experience
Languages
English
Elementary
Timeline
Customer Service Representative
Service Associates
07.2022 - 07.2023
Computer Programming - Computer
Sault Trios College
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