Harmandeep Singh
Brampton
Summary
Motivated grocery associate and Customer Service Specialist with [3 years] of experience in sales and customer-facing roles. Skilled in consultative selling, resolving client issues efficiently, and driving repeat business through personalized service. Recognized for [exceeding sales targets, high satisfaction rates]. Committed to building trust with customers and supporting team goals. Willing to relocate: Anywhere
Overview
2
2
years of professional experience
Work History
Counter Person
Home Depot
02.2025 - 06.2025
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
Customer Service
Freshco
10.2024 - 01.2025
- Provided exceptional customer service by responding to inquiries, troubleshooting issues, and ensuring customer satisfaction in a high-volume, fast-paced environment.
- Managed incoming customer calls and emails, resolving complaints and issues in a professional and timely manner.
- Generated detailed service reports, tracking common customer issues, feedback, and areas for improvement.
- Coordinated with internal teams to escalate unresolved issues, ensuring swift and efficient resolution.
- Processed orders, returns, and exchanges while maintaining accurate records and reports.
Grocery Associate
Freshco
01.2024 - 09.2024
- Inspected and tested products to ensure compliance with company quality standards and regulatory guidelines.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
- Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
- Managed inventory accurately by conducting regular counts and updating records accordingly.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
Office Assistant , Part Time
Gallant
08.2023 - 04.2024
- Managed front desk operations and greeted visitors.
- Handled calls and emails, providing information as needed.
- Assisted with scheduling appointments and meetings.
- Maintained organized filing systems for easy access to documents.
- Processed correspondence and reports accurately.
- Supported inventory control and ordering supplies.
Worker
Freshco
07.2023 - 12.2023
- Delivered personalized sales experiences, consistently exceeding monthly targets by assessing customer needs and effectively recommending Metro wireless plans and mobile devices.
- Processed POS transactions, facilitated plan activations and billing inquiries, and maintained a high-level of accuracy and customer satisfaction.
- Organized product displays, managed inventory stocking, and maintained store appearance to meet merchandising standards and enhance customer engagement during busy shifts.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Education
High school diploma or GED -
Hanson College
Brampton, ON05.2025
Skills
- Microsoft Word
- Reception (2 years)
- Administrative Experience
- Front Desk
- Excellent work ethic
- Team player
- Workplace safety
- Maintaining cleanliness
Languages
English
Full Professional
Personal Details
- Highest Level of Education: DCS / DEC
- Total years of experience: 2
Timeline
Counter Person
Home Depot
02.2025 - 06.2025
Customer Service
Freshco
10.2024 - 01.2025
Grocery Associate
Freshco
01.2024 - 09.2024
Office Assistant , Part Time
Gallant
08.2023 - 04.2024
Worker
Freshco
07.2023 - 12.2023
High school diploma or GED -
Hanson College
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Gurveer SinghGurveer Singh
Construction Worker at Drywall ConstructionConstruction Worker at Drywall Construction