Harmandeep Singh
Calgary,AB
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge and leverage my learnings.
Overview
1
1
year of professional experience
Work History
Driver
Uber Eats
Calgary, AB
01.2024 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Drove safely in various weather and road conditions to avoid accidents.
Cashier Team Lead
Iyycburg
Calgary, AB
09.2023 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Maintained a clean and inviting checkout area, contributing to an enjoyable
- experience for customers.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Developed strong relationships with repeat customers through friendly service interactions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Cashier
Smart Super Store Relience
Nawanshahr, India
12.2022 - 05.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Post Graduation Certificate - Human Resources Management
Mount Royal University
Calgary, ABBachelor Of Business Administration -
University of Indian Education Center
Himachal Pradesh, India2022
Skills
- Vehicle Inspection
- Equipment Operation
- Time Management
- Clean Driving Record
- Excellent Communication
- Vehicle maintenance and repair
- Materials Transport
- New Hire Training
- Customer Service
- Shift Scheduling
- Cash Handling
- Team Management
- Recordkeeping
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Driver
Uber Eats
01.2024 - Current
Cashier Team Lead
Iyycburg
09.2023 - Current
Cashier
Smart Super Store Relience
12.2022 - 05.2023
Post Graduation Certificate - Human Resources Management
Mount Royal University
Bachelor Of Business Administration -
University of Indian Education Center