Summary
Overview
Work History
Education
Skills
Timeline
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Harmandeep Singh

Brampton,ON

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Shell
Mississauga, ON
10.2023 - 01.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Dishwasher

Punjabi karahi and sweets
Brampton, ON
02.2023 - 11.2023
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Ensured that workstations were kept neat and tidy throughout the shift.

Education

Human Resource Management

Canadore College
Mississauga, ON
09-2024

Bachelor of Arts -

Baba Farid Group of Institute
India
04-2022

Skills

  • Information Security
  • Report Generation
  • Account Updating
  • Call Management
  • Inbound and Outbound Calling
  • Product Knowledge
  • Documentation

Timeline

Customer Service Representative

Shell
10.2023 - 01.2024

Dishwasher

Punjabi karahi and sweets
02.2023 - 11.2023

Human Resource Management

Canadore College

Bachelor of Arts -

Baba Farid Group of Institute

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Harmandeep Singh