Summary
Work History
Education
Skills
Timeline
Generic

Harmandeep Singh

Brampton,ON

Summary

Diligent College Student focused on marketing and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Work History

Consumer Support Specialist

Rogers
Brampton, ON
09.2023 - 01.2024
  • Suggested process improvements that could be implemented in order to enhance the quality of customer service being provided.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Supported sales team members to drive growth and development.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Prevented key account losses by researching discrepancies and correcting problems.

Service Coordinator

Conestoga College
Kitchener, ON
10.2023 - 12.2023
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Provided customer service to ensure client satisfaction.
  • Ensured compliance with all relevant regulations pertaining to service operations.
  • Monitored staff performance and provided feedback on areas of improvement needed.
  • Developed procedures for tracking customer feedback on services received.

Education

Associate of Arts - History

Khalsa College
Punjab, IN
03-2022

Master of International Business Management - Marketing And Consumer Studies

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
09-2025

Skills

  • Complaint Handling
  • Direct Sales
  • Quality Control
  • Customer Service
  • Customer Relations
  • Escalation Management

Timeline

Service Coordinator

Conestoga College
10.2023 - 12.2023

Consumer Support Specialist

Rogers
09.2023 - 01.2024

Associate of Arts - History

Khalsa College

Master of International Business Management - Marketing And Consumer Studies

Conestoga College Institute of Technology And Advanced Learning

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Harmandeep Singh