harmandeep kaur
Nanaimo
Summary
Dynamic professional with a strong administrative background, including experience at New Gen Medical Clinic. Proven ability to enhance patient communication and streamline appointment management. Skilled in MS Office and maintaining confidentiality, while demonstrating reliability and teamwork. Recognized for maximizing operational efficiency and ensuring patient comfort in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Cook
Cactus Club Cafe
06.2025 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Front Desk Assistant
New Gen Medical Clinic
07.2024 - 06.2025
- Taking patient histories and vital signs
- Scheduling appointments, answering phones, greeting patients, and keeping medical records organized
- Making sure patients are comfortable, giving them support and encouragement.
- Prepared, typed, and proofread routine correspondence, reports, and physician memos using MS Word and Excel.
- Assisted the interdisciplinary team by tacking client follow-ups, managing wait lists, and preparing daily schedules.
Receptionist Assistant
College Student Clinic
08.2023 - 06.2024
- Managed patient check-in and appointment scheduling, ensuring efficient clinic operations.
- Responded to inquiries via phone and email, providing clear information to students.
- Maintained accurate patient records using electronic health record systems.
- Coordinated communication between medical staff and patients for seamless service delivery.
Line Cook
Tugboat Annies Pub and Grille
01.2023 - 08.2023
- Prepared and cooked menu items according to standardized recipes and presentation specifications.
- Maintained cleanliness and organization of kitchen workstations, ensuring adherence to safety standards.
- Collaborated with team members to streamline food preparation processes, enhancing overall kitchen efficiency.
- Assisted in inventory management by tracking stock levels and reporting shortages to management.
Laboratory Assistant
Om Diagnostic Centre
04.2021 - 07.2022
- Prepared and processed laboratory samples for analysis, ensuring adherence to safety protocols.
- Conducted routine equipment maintenance and calibration to uphold testing accuracy.
- Assisted in inventory management of laboratory supplies, facilitating efficient workflow.
- Recorded and documented test results accurately in laboratory information systems.
Education
Diploma in General Education - Arts
Langara College
Vancouver08-2025
High School - Medical Stream
D.C. Model International School
Punjab, India03-2019
Skills
- Administrative background – office support in medical clinic, retail, and hospital settings
- Clerical Support – directed inquiries (phone, email), attend to referrals, appointment/schedule management, patient registration, and documentation
- Computer Skills – MS Office (Word, Excel, Outlook), Fast and Accurate Keyboarding (50WPM)
- Filing – maintain data, both paper and electronic, properly while ensuring confidentiality
- Expertise in Referral Process, and Patient Communication
- Team coordination, Reliable and trustworthy
Languages
English
Punjabi
Hindi
Certification
- Medical terminology
- Food safe level 2
Timeline
Line Cook
Cactus Club Cafe
06.2025 - Current
Front Desk Assistant
New Gen Medical Clinic
07.2024 - 06.2025
Receptionist Assistant
College Student Clinic
08.2023 - 06.2024
Line Cook
Tugboat Annies Pub and Grille
01.2023 - 08.2023
Laboratory Assistant
Om Diagnostic Centre
04.2021 - 07.2022
Diploma in General Education - Arts
Langara College
High School - Medical Stream
D.C. Model International School
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