Summary
Overview
Work History
Education
Skills
Timeline
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Harmandeep Kaur

Brampton,ON

Summary

Dynamic Quality Assurance Coordinator at Metro Logistics with a proven track record in achieving quality goals and enhancing operational efficiency. Skilled in quality audits and inventory management, I excel in fast-paced environments while fostering teamwork and communication. Recognized for implementing process improvements that significantly reduce costs and elevate product standards.

Overview

4
4
years of professional experience

Work History

Quality Assurance Coordinator

Metro Logistics
Brampton, ON
03.2024 - Current
  • Perform regular quality checks on the production floor to ensure production meets client's standards for
    accuracy, etc.
    • Record and report on the outcomes of the quality audits to the Supervisor.
    • Participate in writing and maintaining Client Specifications following quality control guidelines.
    • Work closely with all departments to ensure staff are working in compliance with client expectations.
    • Provide recommendations for process improvement to reduce cost and improve quality.
    • Assist with the preparation of external quality audits.
    • Assist in creating and maintaining an environment that promotes positive communication within the
    facility as well as fostering teamwork within the operation.
    • Training e-commerce distribution center's team from beginning to end, according to the client’s quality
    expectations and adjusting training processes based on needs.
    • Creating, adapting, and carrying out training programs and transmitting the correct philosophy of product
    care, quality, and image.
    • Updating training manuals, always maintaining the client’s level of expectations.
    • Responsible for creating and implementing a daily reporting system, gathering data across areas and shifts
    based on quality performance, error tracker, training tracker, customer claims, tidiness, and cleanliness.
    • Responsible for all consumables on hand, coordinating needs, calculation, and order placing.
    • Contributing to building and maintaining a team that is responsible of product care and training within the
    distribution center.

Quality Control Team Lead

Metro Logistics
Brampton
01.2021 - 02.2024
  • Achieved all productivity and quality goals as Quality Control team member.
  • Collaborated with departments to ensure adherence to standard operating procedures.
  • Handled team dynamics during peak periods to sustain workflow efficiency.
  • Conducted quality checks on production floor to uphold standards and compliance.
  • Recorded and reported quality audit outcomes to management for analysis.
  • Implemented and monitored inventory control systems to optimize operations.
  • Maintained accurate production records and quality check documentation.
  • Trained team members on effective practices to ensure quality standards.

Education

Computer Systems Networking Technician -

Canadore College
Mississauga, ON
04-2022

Skills

  • Ability to remain calm in stressful and fast paced environments
  • Excellent written and verbal communication skills
  • Proficient in MS excel, MS word and Power Point
  • Flexible and adaptable Highly responsible and reliable
  • Quick learner- grabs things quickly
  • Inventory management
  • Quality audits
  • Problem solving

Timeline

Quality Assurance Coordinator

Metro Logistics
03.2024 - Current

Quality Control Team Lead

Metro Logistics
01.2021 - 02.2024

Computer Systems Networking Technician -

Canadore College

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Harmandeep Kaur