Summary
Overview
Work History
Education
Skills
Languages
BEST EMPLOYEE
Timeline
Generic

HARMANDEEP KAUR

Brampton

Summary

Dedicated and empathetic professional with a proven track record at HMS Host International, excelling in customer service and cash handling. Skillfully resolved complaints, boosting customer loyalty, and maintained precise cash drawer accuracy. Demonstrates exceptional teamwork and problem-solving abilities, ensuring operational excellence and customer satisfaction. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

Work History

CASHER

HMS Host International
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Post-Graduate Certificate - COMPUTER

PUNJAB UNIVERSITY
CHANDIGARH
06-2017

Master of Science - Political Science

PUNJAB UNIVERSITY
CHANDIGARH
05-2016

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling
  • Customer service excellence
  • Order taking
  • Issue resolution
  • Merchandise restocking
  • Complex Problem-solving
  • Inventory control
  • Order packaging
  • Order verification

Languages

English
Punjabi
Hindi

BEST EMPLOYEE

• Recognized as a top-performing employee for outstanding service, efficiency, and adherence to security protocols in a high-security airport environment.

• Trusted to handle high-volume rushes while maintaining strict compliance with airport security and safety regulations.

• Frequently commended by supervisors and customers for professionalism, situational awareness, and problem-solving skills.


Timeline

CASHER

HMS Host International
10.2024 - Current

Post-Graduate Certificate - COMPUTER

PUNJAB UNIVERSITY

Master of Science - Political Science

PUNJAB UNIVERSITY
HARMANDEEP KAUR