Harmandeep Kaur
Brampton,Ontario
Summary
Driven Optical Technician with a proven track record at Akal Optical, excelling in customer service and attention to detail. Mastered the art of eyewear customization, significantly enhancing patient satisfaction. Skilled in analytical thinking and teamwork, adept at delivering high-quality optical solutions and ensuring optimal patient care. Effective at prioritizing tasks and meeting deadlines.
Overview
3
3
years of professional experience
Work History
Optical Technician
Akal Optical
10.2023 - Current
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Performed grinding, cutting, edging and polishing for fitting of eyeglasses.
- Helped patients with all kind of repairs and adjustments.
Optical Assistant
Pearle Vision
11.2021 - 09.2023
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Education
Opticianry - 2 Year Ontario College Diploma - Health Sciences
Seneca College of Applied Arts And Technology
North York, ON08.2023
Skills
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Problem-solving aptitude
- Organizational Skills
- Quality Assurance
- Effective Communication
Timeline
Optical Technician
Akal Optical
10.2023 - Current
Optical Assistant
Pearle Vision
11.2021 - 09.2023
Opticianry - 2 Year Ontario College Diploma - Health Sciences
Seneca College of Applied Arts And Technology
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