HARMANDEEP KAUR
Calgary,AB
Summary
- Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
- Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations.
- Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Manager
Sonic Truck & Trailer Sales
Calgary , Alberta
2022.02 - Current
- Ensures that dealership policies and procedures are understood and followed by salespeople
- Drives sales through engagement of customers and suggestive selling
- Assists salespeople in closing deals when necessary
- Understands, keeps abreast of and complies with federal, state, and local regulations that affect vehicle sales
- Strives for harmony and teamwork with all other departments
- Coordinate daily customer service operations (e.g Sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Communicate with clients and evaluate their needs.
- Generated leads through cold calling activities.
- Presented product features and advantages to potential customers during sales meetings.
- Utilized problem-solving skills when dealing with difficult customers.
- Ensured compliance with industry regulations when dealing with clients.
- Attended trade shows and conferences as a representative of the company.
- Negotiated contracts with clients to maximize profitability.
- Maintained accurate records of all customer interactions in the CRM system.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Solicited feedback from customers on their experience with products or services.
- Analyzed client data and identified opportunities for growth.
- Resolved customer complaints in a timely manner.
- Developed successful customer relationships to boost sales opportunities.
Cashier
Freestone Produce
Calgary , AB
2020.05 - Current
- Working in a team and highly dynamic environment
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Working under pressure and fast-paced environment
- Strong communication and time management skills.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
Sales Associate
TOYS R US
2019.09 - 2019.12
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Bagged or packaged purchases and wrapped gifts.
- Creating shipping labels, picking, packing and ensuring accurate order fulfillment in a timely manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Attended weekly team meetings to review performance goals and objectives.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Conducted inventories on a regular basis to track stock levels.
- Processed credit card transactions quickly and securely.
- Organized stockroom shelves according to size, color or style.
Education
Bachelor of Management-General Management Major - General Management
Dhillon School of Business, University of Lethbridge
Lethbridge, AB01.2021
Skills
- Account development
- Contract Negotiation
- Lead prospecting
- Client Relationship Management
- Report Writing
- Lead Generation
- Preparing contracts
- Customer Service
- Account Servicing
- Vendor Relations
- Excellent communication skills
- Relationship Building
- Acquiring new customers
- Employee Mentoring
- Strong lead development skills
- Cold calling skills
- Customer Relationship Management (CRM)
Hobbies and Interests
- Enjoys reading motivating non fiction books, passionate about current issues on a global scale
- Enjoys photography, freelance writing
Affiliations
- I like keeping myself updated to current events happening around.
- I love reading books , travelling and stays active at various social media.
Certification
- Licensed Mortgage Associate in Alberta
Accomplishments
- Dhillon's Business School Scholarship for international students for two consecutive semesters
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native/ Bilingual
French
Elementary
Projects completed
- Developed Business plan for a Grocery store in University.
- Prepared Financial statements ,P/L statements and Income Statements for the given incorporation as part of university project
- Working to secure BUSINESS LOANS from BDC for various companies and has successfully secured for 5+ incorporation in various industries like transportation , construction and Food sector.
- Currently assisting in various Commercial mortgages worth +$2Million
References
References available upon request.
Timeline
Account Manager
Sonic Truck & Trailer Sales
2022.02 - Current
Cashier
Freestone Produce
2020.05 - Current
Sales Associate
TOYS R US
2019.09 - 2019.12
Bachelor of Management-General Management Major - General Management
Dhillon School of Business, University of Lethbridge
- Licensed Mortgage Associate in Alberta
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