HARMANDEEP BAJWA
BRAMPTON,ON
Summary
Respectful and courteous behavior towards passengers over scheduled routes and special excursions. With an excellent driving record, learn the driving field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Stays calm and composed in difficult situations while going the extra mile to satisfy customers. Customer service representative with top-notch skills in oral and written communication.
Overview
6
6
years of professional experience
Work History
Designated Trainer
Canadian Tire Cooperation
09.2022 - Current
- Evaluated employee performance to identify areas for improvement and tailor training accordingly.
- Established and maintained quality control standards.
- I oversaw the day-to-day functions of the training department.
- Measured post-training success by conducting follow-up evaluations, identifying areas for improvement, and providing additional support as needed.
- Enhanced employee skill sets by designing and implementing comprehensive training programs.
- Provided coaching and mentoring to employees.
Receiving Clerk
Canadian Tire Coperation
03.2022 - Current
- Increased warehouse productivity by training new staff members on Receiving Clerk duties and best practices.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Monitored and managed stock levels of goods to verify availability of products.
- Conducted research to address shipping errors and packaging mistakes.
Warehouse Forklift Operator
Canadian Tire Cooperation
03.2022 - Current
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
High Reach Operator
Canadian Tire Cooperation
03.2022 - Current
- Operated or tended to automatic stacking, loading, and packaging machines.
- Helped optimize space utilization within the warehouse through strategic placement of products using the high-reach forklift.
- Supported inventory management efforts through accurate tracking of product quantities, locations, and movements within the warehouse.
- Transported goods between warehouse locations according to shipment and storage needs.
Guest Relations Executive
Radisson Blu Hotel
05.2018 - 05.2020
- Implemented successful strategies to increase customer satisfaction.
- We book large groups for weddings, seminars, conferences, and other events, providing the best available room rates.
- Maintained detailed records of guest preferences, enabling tailored service offerings during future stays.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Education
GED -
Aviation ,Hospitality And Travel Management
Frankfinn, India12.2018
High School Diploma -
Malwa Senior Secondary Shool
Patiala, India03.2015
Skills
- Computer Proficiency
- Social Services Support
- Patience and understanding
- Customer service experience
- Valid G Driver's License
- Multitasking Abilities
- I can also drive motorcycles
- Data Presentation Skills
- Customer Relationship Management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Designated Trainer
Canadian Tire Cooperation
09.2022 - Current
Receiving Clerk
Canadian Tire Coperation
03.2022 - Current
Warehouse Forklift Operator
Canadian Tire Cooperation
03.2022 - Current
High Reach Operator
Canadian Tire Cooperation
03.2022 - Current
Guest Relations Executive
Radisson Blu Hotel
05.2018 - 05.2020
GED -
Aviation ,Hospitality And Travel Management
High School Diploma -
Malwa Senior Secondary Shool
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