HARMANDEEP KAUR
Brampton,ON
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successfully operating cash registers and performing necessary calculations. Genuine people-person successfully mediating various disputes.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Agra Sweets And Tandoori
09.2023 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Customer Service Cashier
Subway
10.2021 - 12.2022
- Maintained customer satisfaction with quick and professional handling of product returns.
- Utilized POS system to handle customer cash and credit card transactions.
- Answered product questions using knowledge of sales and store promotions.
- Processed refunds and exchanges under company policy.
- Used POS system to enter orders, process payments, and issue receipts.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained a clean and tidy checkout area.
Education
High School Diploma -
Fleming College Toronto,
Toronto, ON12.2024
High School Diploma -
California Public School
Moga, Punjab, India.04.2021
Skills
- Cash Handling
- Customer Service
- Payment Collection
- Customer Complaint Resolution
- Drawer Management
- POS System Operation
- Customer Inquiries
- Product Knowledge
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Customer Service Cashier
Agra Sweets And Tandoori
09.2023 - Current
Customer Service Cashier
Subway
10.2021 - 12.2022
High School Diploma -
Fleming College Toronto,
High School Diploma -
California Public School
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