Harman Singh
Brampton,ON
Summary
Dynamic customer service professional with a proven track record at Canadian Tire, excelling in relationship building and problem-solving. Skilled in sales strategies and adept with Adobe Photoshop, I consistently enhance customer satisfaction and drive repeat business through effective communication and teamwork. Committed to delivering exceptional service and achieving team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Canadian Tire
Toronto, Ontario
02.2025 - 06.2025
- Kept work area clean and stocked for optimal service delivery.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong customer relationships to encourage repeat business.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Resolved customer complaints promptly and efficiently.
Sales Associate
Retail Store
Toronto, Ontario
08.2024 - 12.2024
- Assisted customers with product inquiries and selections.
- Processed transactions accurately at the point of sale.
- Collaborated with team members to ensure efficient stock replenishment.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Diploma -Advertising And Marketing Communication -
Sheridan College
Mississauga, ON08-2025
Skills
- Customer service
- Adobe Photoshop
- Adobe InDesign
- Data handling
- Problem-solving skills
- Teamwork and collaboration
- Sales strategies
- Verbal/written communication
- Lead database management
Certification
- Hootsuite
- Social Marketing
- Security License
- CPR AND First Aid
Timeline
Customer Service Representative
Canadian Tire
02.2025 - 06.2025
Sales Associate
Retail Store
08.2024 - 12.2024
Diploma -Advertising And Marketing Communication -
Sheridan College
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