Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harman Singh

Niagara Falls,ON

Overview

1
1
year of professional experience

Work History

Restaurant Associate

Casa Bonita Restaurant
01.2022 - 01.2023
  • Customer Service: Greeted and seated customers, ensuring a welcoming and friendly environment
  • Provided menu recommendations and answered questions regarding ingredients and dietary restrictions
  • Addressed customer complaints and resolved issues promptly to ensure satisfaction
  • Order Management: Took accurate food and beverage orders and relayed them to the kitchen staff
  • Monitored order status and ensured timely delivery of meals to customers
  • Handled payment transactions, processed debit/credit payments, and maintained accurate cash handling
  • Food Preparation: Assisted in food preparation and presentation, ensuring high standards of quality and hygiene
  • Maintained cleanliness and organization of the kitchen and dining areas
  • Adhered to all health and safety regulations to provide a safe dining experience for customers
  • Team Collaboration: Worked closely with kitchen and waitstaff to ensure efficient service
  • Participated in team meetings and contributed to improving service processes
  • Assisted in training new employees on restaurant procedures and customer service standards.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Discussed menu items with customers and suggested promotional items to increase sales.
  • Gathered hot menu items to fill orders for consumers with proper tray presentation.
  • Counted cash drawer before shift and balanced at end of shift to reconcile sales.

Education

Certified -

Licensed Barber
HS Hair Salon
01.2023

Office Administration – diploma -

Sheridan CCTT -Fort Erie
07.2024

Skills

  • Partner engagement
  • Staff management
  • Retail cash management
  • Problem-solving
  • Strong communication
  • Customer Service
  • Customer service focus
  • Food Safety
  • Food Prep
  • Food preparation assistance
  • Food safety understanding
  • Allergy awareness
  • Financial Transactions
  • Order taking accuracy
  • Cash handling proficiency
  • Adaptability to Change
  • Safe Food Handling
  • Customer Relations
  • Teamwork and Collaboration
  • Clear Communication
  • Strong multitasking

Languages

English
Full Professional
Punjabi
Native or Bilingual

Timeline

Restaurant Associate

Casa Bonita Restaurant
01.2022 - 01.2023

Certified -

Licensed Barber

Office Administration – diploma -

Sheridan CCTT -Fort Erie

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