Harman Singh
Brampton,ON
Summary
Accomplished Office Administrator with a proven track record at Cosmos Institutes Of I T Management, excelling in administrative support and workforce management. Expert in enhancing customer relations and streamlining operations, demonstrated by successful community service facilitation and effective problem-solving. Skilled in human resources and meeting coordination, showcasing a dynamic blend of hard and soft skills.
Overview
7
7
years of professional experience
Work History
Manager
Cosmos
2020.07 - 2023.12
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Office Administrator
Cosmos Institutes Of I T Management
2016.11 - 2020.06
- Maintained electronic and paper filing systems for easy retrieval of information.
- Interacted with customers by phone, email, or in-person to provide information.
- Edited documents to improve accuracy of language, flow, and readability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
- Organized, facilitated and participated in community service efforts.
Education
BBA - Business Administration
Jaipur National University
India06.2016
Skills
- Human Resources
- Administrative Support
- Meeting Coordination
- Expense Reporting
- Workforce Management
Languages
English
Elementary
Timeline
Manager
Cosmos
2020.07 - 2023.12
Office Administrator
Cosmos Institutes Of I T Management
2016.11 - 2020.06
BBA - Business Administration
Jaipur National University
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