Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Harman Sarai

Calgary,AB

Summary

Motivated towards boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

4
4
years of professional experience

Work History

Dispatcher

IPL TRANSPORT INC.
05.2022 - Current
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Monitored and tracked status of shipments to confirm on-time delivery.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Scheduled and dispatched drivers to locations
  • Monitored and tracked dispatch communication systems.
  • Scheduled and organized delivery routes.
  • Maintained accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.

Comply with all applicable laws/regulations, as well as company policies/procedures

· Coordinates with the Safety and Maintenance departments to monitor the monthly tractor safety inspections and

ensure annual certificates are obtained in compliance with the DOT. Reviews trailer load condition reports terminals to

ensure proper completion

· Provide telephone, online and face to face customer service, lead the transportation by coordinating and dispatching

full truck loads and courier requirements

· Manage inbound and outbound shipments including directing and planning drivers

Warehouse Package Handler

FedEx
06.2023 - 09.2023
  • Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
  • Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
  • Ensured accuracy of shipments by thoroughly checking contents against packing lists before sealing packages securely.
  • Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Checked products for damage or other issues before packing into boxes.

Walmart

Store Standards
01.2020 - 01.2021
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
  • Offered positive and nurturing environments to support child social and emotional growth.
  • Studied and performed research on food allergies to provide higher level of care and oversight for individuals with such conditions.
  • Led indoor and outdoor activities and steered children away from dangers.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Monitored company inventory to keep stock levels and databases updated.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved problems, improved operations and provided exceptional service.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Developed team communications and information for meetings.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Delivered services to customer locations within specific timeframes.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Education

Bachelor of Science - Engineering Studies

University of Calgary
Calgary, AB
06.2026

NELSON MANDELA HIGH SCHOOL
600 Saddletowne Circle NE, Calgary, AB
05.2022

Skills

  • Managing Routines
  • Shipping and Receiving
  • Inventory Control
  • Stocking and Display Maintenance
  • Store opening and closing
  • Organization
  • Dedicated and focused
  • Product promotions
  • Cleaning
  • Teamwork
  • Product Knowledge
  • Communication skills
  • Team building
  • Quick Learner
  • Proficient with Mac and Window based programs Microsoft Office, Microsoft word Apple productivity apps

References

FedEx Ground

-52 Aero Drive NE, Calgary, AB

-Scott Brand

587-664-2118



Walmart

1110 57 Ave NE, Calgary, AB

Marianna Badry

403-730-0990


IPL Transport INC.

Unit 3266 - 4310 104 Avenue NE, Calgary, Alberta T3N 1W4, Canada

Harvinder Singh

403-889-4392



Timeline

Warehouse Package Handler

FedEx
06.2023 - 09.2023

Dispatcher

IPL TRANSPORT INC.
05.2022 - Current

Walmart

Store Standards
01.2020 - 01.2021

Bachelor of Science - Engineering Studies

University of Calgary

NELSON MANDELA HIGH SCHOOL
Harman Sarai