Harman Mellhi
Abbotsford,BC
Summary
Organized Transportation Manager competent in dispatch and operational management. Highly talented in efficiency planning, cost reduction and budget control. Outstanding problem-solving and critical thinking skills. Serves as point-of-contact for all transportation-related inquiries and issues.
Overview
5
5
years of professional experience
Work History
Logistics Manager
Malhi Carriers
02.2019 - Current
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Supported business growth by successfully managing the integration of additional territories into existing dispatch operations while maintaining service quality levels.
- Improved customer satisfaction rates with timely and accurate dispatching of service calls and deliveries.
- Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
- Monitored flow of paperwork and directed information to appropriate departments.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Education
BBA -
University of The Fraser Valley
Abbotsford, BC 06.2018
Skills
- Route Optimization
- Carrier Negotiations
- Operational management
- Team Management
- Transportation management systems
- Shipping Documentation
- Skilled in TMS software
Languages
English
Full Professional
Punjabi
Professional Working
Timeline
Logistics Manager
Malhi Carriers
02.2019 - Current
BBA -
University of The Fraser Valley
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