Harmandeep Kaur Khosa
Brampton, Ontario,Ontario
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Have the experience to deal with the safety environment where everyone's safety is priority then everything.
Overview
5
5
years of professional experience
Work History
AMAZON ASSOCIATE
Amazon
04.2023 - Current
- Have experience in picking department where we have to pick the customer order to send them on time.
- Working in peak season to give customer their order.
- Working in customer return department where we have to deal with return products.
- Have experience to work in critical role like problem solve, audit and warehouse deal products.
- In problem solve we have to work with the fraud item that we revive during return policy.
- Experience to audit the product as associate work on them.
- processing the refundable items to check the quality and then make them sellable or unsellable according the product quality.
Compliance Associate (Safety)
Walmart
06.2020 - 01.2022
- Served as a subject matter expert on compliance-related topics, providing guidance to colleagues and stakeholders as needed.
- Maintained up-to-date knowledge of regulatory changes, informing management of any potential impacts on company operations.
- Collaborated with cross-functional teams to ensure timely resolution of compliance issues and promote adherence to industry standards.
- Assisted in maintaining a culture of ethical conduct by providing training on relevant laws, regulations, and company policies.
- Enhanced compliance procedures by conducting risk assessments and implementing updated policies.
- Implemented a centralized system for tracking regulatory inquiries, improving response times and overall efficiency in addressing concerns raised by regulators or clients.
- Championed transparency within the organization by promoting open communication channels for reporting suspected violations or concerns.
- Conducted safety audits, inspections and evaluations to identify potential hazards and implement corrective actions in accordance with regulatory requirements.
- Investigated incidents and accidents to identify causes and potential preventive measures.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
- Developed and implemented corrective action plans for non-compliance issues.
- Identified gaps in existing compliance processes and recommended updates.
- Developed risk assessment models to identify potential compliance risks.
- Created and maintained compliant work environment.
- Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
- Advised clients on compliance fraud and investigations, as well as potential remedies and required actions.
- Completed field checks to verify licenses and permits for various business.
Manager
A&w Restaurants
02.2019 - 07.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed detailed plans based on broad guidance and direction.
Education
Associate of Arts - General Arts
Columbia College
Vancouver, BC04.2020
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Customer interaction
- Workplace Safety
- Complex Problem-Solving
- Relationship Building
- Issue Resolution
- MS Office
- Customer service orientation
- Performance Improvement
- Process Improvement
- Multiple Priorities Management
- Sales expertise
- Friendly and Helpful
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Creative Thinking
- Reliable and Responsible
Languages
English
Full Professional
Hindi
Full Professional
Additional Information
I can give my best to handle this role where i can able to work with safety and watch everyone's safety. So, all associate feels like they are not treated like a number someone watching their safety and they can talk about their safety with someone.
If you need then you also connect with my current customer return manager in amazon about my performance.
Also connect with my previse manager at amazon and walmart.
Timeline
AMAZON ASSOCIATE
Amazon
04.2023 - Current
Compliance Associate (Safety)
Walmart
06.2020 - 01.2022
Manager
A&w Restaurants
02.2019 - 07.2020
Associate of Arts - General Arts
Columbia College
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon