Harman Kaur Virk
Surrey,BC
Summary
Experienced with managing diverse teams and optimizing departmental operations. Utilizes leadership and strategic planning skills to improve efficiency and team performance. Track record of fostering collaboration and achieving organizational objectives.
Overview
8
8
years of professional experience
Work History
Merchandising Associate
Dollarama Store
03.2022 - Current
- Product Stocking & Organization: Efficiently restocked shelves, ensuring products were organized and easy to locate, while maintaining accurate inventory levels.
- Visual Merchandising: Assisted in setting up visually appealing product displays according to company guidelines, increasing customer engagement and driving sales.
- Inventory Management: Conducted regular inventory checks and helped identify low stock or out-of-stock items, ensuring products were reordered in a timely manner.
- Customer Service: Provided excellent customer service by assisting shoppers with locating products and answering product-related questions in a friendly and professional manner.
- Price Labeling & Signage: Ensured all products were correctly labeled with pricing and promotional signage, following store procedures and maintaining clear communication for customers.
- Sales Support: Collaborated with team members to support sales goals by actively contributing to floor sets, promotional setups, and other merchandising initiatives.
- Team Collaboration: Worked effectively with management and team members to execute merchandising strategies and meet store targets.
Department Manager
Walmart
04.2017 - 04.2022
- Team Leadership: Supervised and trained a team of associates, fostering a collaborative and high-performance environment to meet department goals.
- Inventory Management: Oversaw product inventory, ensuring stock levels were maintained, orders were placed on time, and product displays were organized and appealing.
- Customer Service Excellence: Ensured superior customer service by addressing customer needs, resolving issues, and maintaining a positive shopping experience.
- Sales Optimization: Analyzed sales trends and implemented strategies to drive department performance, contributing to overall store growth.
- Operational Efficiency: Managed daily operations including opening/closing procedures, scheduling, and ensuring compliance with store policies and safety standards.
- Budget & Expense Control: Assisted in managing the department budget, minimizing waste, and achieving financial goals through effective resource allocation.
Education
Bachelor of Science -
MODI COLLEGE
06.2009
Skills
- Operations Management
- Task Delegation
- Employee Performance Evaluations
- Recruiting and Interviewing
- Customer Relations
- Employee Scheduling
- Retail Operations Management
- Staff Supervision
- Customer Relationship Management (CRM)
- Sales Growth
- Business Administration
- Promotional Planning
- Employee Performance Evaluation
- Budgeting and Finance
- Workload Management
- Orientation and Training
- Pricing strategy
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Merchandising Associate
Dollarama Store
03.2022 - Current
Department Manager
Walmart
04.2017 - 04.2022
Bachelor of Science -
MODI COLLEGE
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