Harman Kaur
Surrey,British Columbia
Summary
Proven achiever at Sobeys Distribution Centre, I excelled as a High Reach Forklift Operator, enhancing warehouse productivity by surpassing quotas and minimizing product damage. Skilled in loading dock operations and fostering teamwork, my adaptability and problem-solving prowess significantly boosted efficiency and safety. Versatile worker highly skilled in planning routes and transportation logistics to achieve strict delivery timeframes and maintain customer service and satisfaction benchmarks. In-depth knowledge of specialized transportation equipment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
High Reach Forklift Operator
Sobeys Distribution Centre
Surrey, BC
12.2023 - Current
- Increased productivity by consistently meeting or exceeding established quotas for daily tasks and assignments.
- Improved warehouse efficiency by skillfully operating high reach forklifts for loading and unloading tasks.
- Demonstrated flexibility in adapting to changing priorities, assisting coworkers in completing time-sensitive tasks as necessary.
- Reduced product damage, carefully handling fragile items during transportation and storage processes.
Production Worker and Quality Control
Mapel Leaf Poultry
Brampton, ON
09.2016 - 08.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
Door Dash Driver
DoorDash
Brampton, ON
06.2022 - 05.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Picker and Packer
CEVA Logistics Inc.
Brampton, ON
11.2016 - 02.2020
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Front Desk Assistant
Summerside Pizza
Edgerton, AB
05.2014 - 08.2016
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Elderly Caregiver
Neeeaj Shah
Edmonton, AB
05.2012 - 05.2016
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Customer Service Representative and Sales Executiv
Goel Sons Jewellers
Delhi India
03.2004 - 09.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Fashion Design And Production
Khazani Womens Polytechnic
Delhi India05.2004
High School - Arts And Sciences
Skv High School
Delhi India04.2002
Skills
- Loading Dock Operations
- Warehouse Safety
- Order Picking
- Shipping and receiving
- Problem-Solving
- Teamwork and Collaboration
- Safe driver
- Punctual and Reliable
- Customer Service-Oriented
- Heavy Equipment Operation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi and urdu
Native or Bilingual
Certification
Caregiver
- Area of expertise License -class 5
Timeline
High Reach Forklift Operator
Sobeys Distribution Centre
12.2023 - Current
Door Dash Driver
DoorDash
06.2022 - 05.2023
Picker and Packer
CEVA Logistics Inc.
11.2016 - 02.2020
Production Worker and Quality Control
Mapel Leaf Poultry
09.2016 - 08.2023
Front Desk Assistant
Summerside Pizza
05.2014 - 08.2016
Elderly Caregiver
Neeeaj Shah
05.2012 - 05.2016
Customer Service Representative and Sales Executiv
Goel Sons Jewellers
03.2004 - 09.2010
Fashion Design And Production
Khazani Womens Polytechnic
High School - Arts And Sciences
Skv High School